Designing for Connection

Posted by on Oct 30, 2017 in Relational Business | No Comments

Tending the Field The “organization as house” metaphor explored in the last post is increasingly insufficient. The open exchange of ideas and resources now blurs the boundaries between organizations. The house has become more of a plaza, with shared spaces overlapping with owned spaces. The value chain has evolved into a value network. For any […]

Technology is Not the Answer

Posted by on Jan 31, 2015 in Community | No Comments
Technology is Not the Answer

“To reap the full benefit of social technologies, organizations must transform their structures, processes, and cultures: they will need to become more open and nonhierarchical and to create a culture of trust. Ultimately, the power of social technologies hinges on the full and enthusiastic participation of employees who are not afraid to share their thoughts […]