Community of Communities

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Community of Communities

“A sense of belonging is what keeps people in communities . . . The hallmark of a strong community is when its members feel that they belong.” — Jono Bacon Within communities, interactions naturally segment into One to many (announcements, speakers, updates) One to few (group conversations) One to one (private conversations) Communities need each […]

Rethinking Accountability

Rethinking Accountability

“People will be accountable and committed to what they have a hand in creating.”  — Peter Block Many of us know or remember the feeling of dread preceding an annual review. Sitting at my desk, I would go through a mental checklist of perceived failures along with my planned response for each one. Regardless of […]

Rules vs. Principles

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Rules vs. Principles

“Rules are not necessarily sacred, principles are.” – Franklin Delano Roosevelt Partnerships, organizations, and communities operate best when there are agreements in place. The default agreement is a set of rules because we assume that clear and straightforward rules function best. Rules promote safety and equality. They can function well in offering protection and leveling […]

Technology is Not the Answer

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Technology is Not the Answer

“To reap the full benefit of social technologies, organizations must transform their structures, processes, and cultures: they will need to become more open and nonhierarchical and to create a culture of trust. Ultimately, the power of social technologies hinges on the full and enthusiastic participation of employees who are not afraid to share their thoughts […]

The Value of Community

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The Value of Community

“But in practice master plans fail – because they create totalitarian order, not organic order. They are too rigid; they cannot easily adapt to the natural and unpredictable changes that inevitably arise in the life of a community.” — Christopher Alexander New research confirms that organizations that are advanced in their use of communities are […]