Trust
Transparency, Openness, & Trust
If you imagine a company as a house, envision the typical departments occupying various rooms throughout the house. Perhaps human resources is in the foyer, operations in the basement, product development in the kitchen, and so forth. In this analogy, the traditional role of marketing has been to create a winsome awning and a fine […]
Dialogue
“You do not have conversation to get work done. The conversation is the work.” — David Whyte Dialogue is more than conversation. You could think of dialogue as an open discussion where there are no winners or losers, right or wrong answers. As a pattern language, dialogue is an essential element of high functioning groups […]
Rules vs. Principles
“Rules are not necessarily sacred, principles are.” – Franklin Delano Roosevelt Partnerships, organizations, and communities operate best when there are agreements in place. The default agreement is a set of rules because we assume that clear and straightforward rules function best. Rules promote safety and equality. They can function well in offering protection and leveling […]
Storytelling
Want to know how to build relational trust? Learn more about each other. Learn it through simple questions that can be tucked into the doing of work, creating workplaces that not only employ people but honor the soul in the process.” — Parker Palmer Storytelling is one of the most important pattern languages because it […]
Building Trust
“When a living system is suffering from ill health, the remedy is found by connecting with more of itself.” –– Francisco Varela Recently we’ve been exposed to a barometer on trust, a report on trust, global conversations about trust, and a meme arising across the spectrum of institutions. Leaders are seeking answers to the questions, […]
